Privacy Policy – TenzaMerch

At Tenzamerch (“we”, “us”, or “our”),the official merch store under tenzaround.com, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

Information We Collect

When you visit or interact with our website, we may collect the following types of personal information:

a. Information You Provide to Us

Name
Email address
Shipping and billing address
Phone number (optional)
Payment information (processed securely via third-party payment processors)
Order and purchase details

b. Information Collected Automatically

IP address
Device/browser type
Pages visited and time spent
Referral URL
Cookies and tracking data (e.g. through Google Analytics)

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

Improve user experience
Analyze website traffic
Understand shopping behavior

You can manage cookie preferences in your browser settings.

How We Use Your Information

We may use the information we collect to:

Process and fulfill your orders
Communicate with you (e.g., order updates, newsletters)
Improve and optimize our website
Prevent fraud and ensure platform security
Comply with legal obligations

Third-Party Services

We work with third-party service providers to operate our business. These may include:

Order fulfillment and shipping
Payment processors
Email marketing platforms
Analytics providers

These third parties have their own privacy policies, and we recommend reviewing them for more details.

Email Marketing

If you subscribe to our newsletter or marketing emails, you can opt out at any time by clicking the “Unsubscribe” link in any email. We do not sell or rent your email address to third parties.

GDPR & CCPA Compliance

If you are a resident of the European Economic Area (EEA) or California, you have specific rights regarding your personal data, including:

Right to access your data
Right to correct or delete your data
Right to object to or restrict processing
Right to data portability

To exercise your rights, contact us at merch@tenzaround.com.

Data Security

We take reasonable steps to protect your information using industry-standard security measures. However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your personal data for as long as necessary to:

Fulfill your order
Comply with legal obligations
Resolve disputes
Enforce our agreements

Children’s Privacy

Our website and products are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” below will always reflect the latest version.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: merch@tenzaround.com

Effective Date: 05/09/2025